Privacy Policy

This privacy policy (“Privacy Policy”) sets forth our commitment to respecting your online privacy and recognize your needs for appropriate protection and management of any Personal Information (as defined below) you share with us. The Privacy Policy applies to our Services available under the domain maximpro.ai (herein after referred to as the “Website/App”). By visiting the website / our products app you agree to be bound by the terms and conditions of this Privacy Policy.

The terms ‘You’ or ‘Your’ refer to you as the User (only registered) and/or Services and the terms ‘We’, ‘Us” and ‘Our’ refer to Company.

User refer to as an end customer using our website, employees of the organization using our products / services. The words “we” or “us” or “our” or the “Company” as used herein, refer to the Proeffico Solutions Pvt Ltd or any permitted assignees.

By accepting the Privacy Policy and the Terms and conditions, for providing services through the Website/App, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the terms and conditions and the terms not defined here, have their meanings ascribed to in the terms and conditions. This Privacy Policy and Terms and conditions are effective upon your visit of Website/App. We encourage you read the terms of the Privacy Policy and the Terms and conditions in their entirety before you use the Website/App.

Interpretation and Definitions

Interpretation

The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Privacy Policy:

• Account means a unique account created for You to access our Service or parts of our Service.
• Affiliate means an entity that controls, is controlled by or is under common control with a party, where “control” means ownership of 50% or more of the shares, equity interest, or other securities entitled to vote for the election of directors or other managing authority.
• Application means the software program provided by the Company downloaded by You on any electronic device or accessing online website
• Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Proeffico Solutions Pvt Ltd.
• Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
• Personal Data is any information that relates to an identified or identifiable individual.
• Service refers to the pickup services for end consumers and any future support of selling recycled products on the platform.
• Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service, to provide the Service on behalf of the Company, to perform services related to the Service, or to assist the Company in analyzing how the Service is used.
• Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
• Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
• You mean the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Privacy Policy Update: Location Data Collection

1. Collection of Location Data

   We collect your location data, including background location, to enhance your experience within our app. This may involve accessing your device’s GPS or other location-tracking features.

2. Purpose of Location Data Collection

   We utilize location data to:

   • Provide location-based services, such as personalized recommendations tailored to your geographic location.
   • Enable features requiring location tracking, including store suggestions based on your current location.
   • Enhance app performance by analyzing location-based usage trends to improve user experience.
3. Data Sharing & Protection

   Your location data is never shared with third parties except in the following cases:

   • Service Providers: We may share data with trusted partners who help deliver location-based services, strictly adhering to privacy guidelines.
   • Legal Compliance: In cases where disclosure is required by law or necessary to protect user rights.
4. Background Location Access

   Our app continues to collect location data in the background, even when it is not actively in use. This ensures seamless access to features such as:

   • Fetching nearby stores based on your real-time location.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

While using Our Service, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:

• Email address
• First name and last name
• Device IDs
• Contact Number
• Usage Data

Usage Data

Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device’s Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.

We may also collect information that Your browser sends whenever You visit our Service or when You access the Service by or through a mobile device.

Information from Third-Party Social Media Services

The Company allows You to create an account and log in to use the Service through the following Third-party Social Media Services:

• Google
• Facebook
• Twitter

If You decide to register through or otherwise grant us access to a Third-Party Social Media Service, We may collect Personal data that is already associated with Your Third-Party Social Media Service account, such as Your name, Your email address associated with that account. We use data collection devices such as “cookies” on certain pages of the Website/App to help analyze our web page flow, measure promotional effectiveness, and promote trust and safety. “Cookies” are small files placed on your hard drive that assist us in providing our services. We offer certain features that are only available through the use of a “cookie”.

We also use cookies to allow you to enter your password less frequently during a session. Cookies can also help us provide information that is targeted to your interests. Most cookies are “session cookies,” meaning that they are automatically deleted from your hard drive at the end of a session. You are always free to decline our cookies if your browser permits, although in that case, you may not be able to use certain features on the Website/App and you may be required to re-enter your password more frequently during a session.

You agree, if you send us personal correspondence in any electronic form, such as emails, letters, etc, or if other users send us correspondence about your activities

Use of Your Personal Data

The Company may use Personal Data for the following purposes:

• To provide and maintain our Service, including to monitor the usage of our Service.
• To manage Your Account: to manage your registration as a user for the Service provided. The Personal Data You provide can give you the access to different functionalities of the Service that are available to you as a registered user like:
  • Accessing the app to manage the store operations
  • Download the case studies from website
  • Ability to leave a comment on the blog
• For the performance of a contract: the development, compliance and undertaking of the purchase contract for the products, items or services You have purchased or of any other contract with Us through the Service.
• To contact You: To contact You by email, telephone calls, SMS, or other equivalent forms of electronic communication, such as a mobile application’s push notifications regarding updates or informative communications related to the functionalities, products or contracted services, including the security updates, when necessary or reasonable for their implementation.
• To provide You with news, special offers and general information about other goods, services and events which we offer that are similar to those that you have already purchased or enquired about unless You have opted not to receive such information.
• To manage Your requests: To attend and manage Your requests to Us.
• For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
• For other purposes: We may use Your information for other purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns and to evaluate and improve our Service, products, services, marketing and your experience.

We may share Your personal information in the following situations:

• With Service Providers: We may share Your personal information with Service Providers to monitor and analyze the use of our Service, to contact You.
• With Affiliates: We may share Your information with Our affiliates, in which case we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company and any other subsidiaries, joint venture partners or other companies that We control or that are under common control with Us.
• With business partners: We may share Your information with Our business partners to offer You certain products, services or promotions.
• With other users: when You share personal information or otherwise interact in the public areas with other users, such information may be viewed by all users and may be publicly distributed outside. If You interact with other users or register through a Third-Party Social Media Service, Your contacts on the Third-Party Social Media Service may see Your name, profile, pictures and description of Your activity. Similarly, other users will be able to view descriptions of Your activity, communicate with You and view Your profile.
• With Your consent: We may disclose Your personal information for any other purpose with Your consent.

Retention of Your Personal Data

The Company will retain Your Personal Data only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use Your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies. The Company will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of Our Service, or We are legally obligated to retain this data for longer time periods.

Transfer of Your Personal Data

Your information, including Personal Data, is processed at the Company’s operating offices and in any other places where the parties involved in the processing are located. It means that this information may be transferred to — and maintained on — computers located outside of Your state, province, country or other governmental jurisdiction where the data protection laws may differ than those from Your jurisdiction.

Your consent to this Privacy Policy followed by Your submission of such information represents Your agreement to that transfer.

The Company will take all steps reasonably necessary to ensure that Your data is treated securely and in accordance with this Privacy Policy and no transfer of Your Personal Data will take place to an organization or a country unless there are adequate controls in place including the security of Your data and other personal information.

Disclosure of Your Personal Data

Business Transactions

If the Company is involved in a merger, acquisition or asset sale, Your Personal Data may be transferred. We will provide notice before Your Personal Data is transferred and becomes subject to a different Privacy Policy.

Law enforcement

Under certain circumstances, the Company may be required to disclose Your Personal Data if required to do so by law or in response to valid requests by public authorities (e.g. a court or a government agency).

Other legal requirements

The Company may disclose Your Personal Data in the good faith belief that such action is necessary to:

• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of Users of the Service or the public
• Protect against legal liability

Security of Your Personal Data

The security of Your Personal Data is important to Us, but remember that no method of transmission over the Internet, or method of electronic storage is 100% secure. While We strive to use commercially acceptable means to protect Your Personal Data, We cannot guarantee its absolute security.

Links to Other Websites

Our Service may contain links to other websites that are not operated by Us. If You click on a third party link, You will be directed to that third party’s site. We strongly advise You to review the Privacy Policy of every site You visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third party sites or services.

Changes to this Privacy Policy

We may update Our Privacy Policy from time to time. We will notify You of any changes by posting the new Privacy Policy on this page.

We will let You know via email and/or a prominent notice on Our Service, prior to the change becoming effective and update the “Last updated” date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Intellectual Property Rights

The Website/App and all its content (including without limitation the app design, text, graphics and all software and source codes connected with the app) are owned by or licensed to MaximPro or the providers of the content. All such content is protected under the relevant copyright, trademark, patent, trade secret and other intellectual property laws.

Disclaimer

The Company does not access, store or keep credit card data. All credit card transactions made using Secure Server Software (SSL) for 128 bit encryption through third party gateways and the Company plays no role in the transaction, except for directing the customers to gateways or relevant webpage. Accordingly, the Company shall not be responsible or liable for any loss or damage due to any disclosure whatsoever of Personal Information.

The Company shall not be liable for any loss or damage sustained by reason of any disclosure (inadvertent or otherwise) of any Personal Information concerning the physician’s account and / or information relating to or regarding online transactions using credit cards / debit cards /cash cards and / or their verification process and particulars nor for any error, omission or inaccuracy with respect to any information so disclosed and used.

Indemnification

Practitioner agrees to indemnify and hold harmless the company, its affiliates, officers, directors, employees, consultants, licensors, agents, representatives and Partners from any and all third party claims, losses, liability, damages, and/or costs (including reasonable attorney fees and costs) arising from practitioner’s access to or provide any service, violation of this Agreement, or infringement, or infringement by any other practitioner of his/her/its account, of any intellectual property or other right of any person or entity. the company will notify you promptly of any such claim, loss, liability, or demand, and in addition to your foregoing obligations, you agree to provide us with reasonable assistance, at your expense, in defending any such claim, loss, liability, damage, or cost.

Governing law and Dispute Resolution

This Privacy Policy and Terms of Use shall be governed by and constructed in accordance with the laws of India only without reference to conflict of laws principles and disputes arising in relation hereto and shall be subject to the exclusive jurisdiction of the competent courts of New Delhi, India.

Arbitration Clause

Any dispute, claim or controversy arising out of or relating to this policy or the breach, termination, enforcement, interpretation or validity thereof, including the determination of the scope or applicability of this policy to arbitrate, shall be determined by arbitration in [Gautam Budh Nagar, UP jurisdiction] before [one/three] arbitrator(s). The arbitration shall be administered by the company pursuant to its Comprehensive Arbitration Rules and Procedures and in accordance with the Expedited Procedures in those Rules or pursuant to The company’s Streamlined Arbitration Rules and Procedures.

The arbitrators will be selected with the consent of both the parties and the award arising of the arbitration shall be binding on both the parties. This clause shall not preclude parties from seeking provisional remedies in aid of arbitration from a court of appropriate jurisdiction.

Contact Us

If you have any questions about this Privacy Policy, the privacy practices of this Website/App, or if you want to exercise any of the rights that you are given under this Privacy Policy, you can contact us at contact@proeffico.com

Assignability

The Company may assign any of its responsibilities/obligations to any other person without notice to the third party, at its sole discretion. However, you shall not assign, sub-license or otherwise transfer any of your rights under this Privacy Policy to any other party, unless a written consent is taken from the company.